Account Executive owning full - cycle new - logo sales for ServiceCentral’s warranty, repair, and service - management software. Building outbound motion and closing SMB, mid - market, and enterprise deals.
About the role
- Senior Account Executive selling Cohere’s enterprise AI platform to Global 2000 and large enterprises across Western Canada. Owning strategic partnerships, deployments, and the full SaaS sales cycle.
Responsibilities
- Own the full sales cycle from identifying leads and initial outreach through proof-of-concept, deal close, deployment, and ongoing project oversight
- Acquire net-new logos through outbound activity and relationship building with key stakeholders
- Use a network of decision-makers and influencers to drive strategic partnerships and win sales opportunities
- Act as a consultative, trusted advisor to customers and prospects
- Understand customer challenges, goals, and technology ecosystems and tailor solutions to drive measurable business impact
- Partner with channel partners to scale outreach and customer satisfaction in the region
- Collaborate with product, engineering, customer success, marketing, solution architecture, and Sales Development Representatives
- Represent field feedback to help product and engineering teams prioritize the Cohere roadmap
- Own the Western Canada territory and support enterprise customer deployments and success
Requirements
- 8–12+ years of previous B2B sales experience with Global 2000 and large enterprises
- Experience negotiating and closing transformational multi-year (2–5 year) SaaS deals in the 7-figure range
- Track record of high performance and exceeding quota
- Experience as a technical consultative salesperson
- Experience working with customers during deployment to configure and customize solutions for production success and expansion
- Experience working with channel partners such as cloud hyperscalers and system integrators
- High tolerance for ambiguity; ability to be a self-starter, doer, strategist, and wear many hats
- Curiosity and willingness to develop deep expertise in NLP and Cohere technology
- Excellent communication, listening, relationship-building, and C-suite engagement skills
- Ability to communicate with technical and non-technical audiences
- Deep understanding of the enterprise landscape, including key trends, challenges, and opportunities
- Ability to articulate the value of AI and NLP solutions in Fortune 2000 operations
Benefits
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch
- Full health and dental benefits, including a separate budget for mental health
- RRSP matching, 401K, Pension Scheme
- 100% Parental Leave top-up for up to 6 months, for either parent
- Annual enrichment benefits covering arts & culture, fitness/wellness, quality time, and a workspace improvement credit
- Education & learning stipend for conferences, courses, and coaching
- 6 weeks of paid vacation (30 working days)
- Budget for traveling to other offices if you are remote, plus an annual company offsite
- Daily lunch program, snacks, and regular community and social events for those in the office
- Co-working benefit for those not near an office
- $500 home office stipend
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