Sales Manager leading Rapid7’s Canadian cybersecurity software sales team. Scaling sellers, enterprise accounts, channel partnerships, and regional revenue across Canada.
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Outside Technical Sales and Service Representative
Posted yesterday
About the role
- Technical sales representative advising Central and Eastern Canadian industrial customers on combustion and emissions-control equipment. Driving lifecycle support, turnaround planning, customer relationships, and territory growth.
Responsibilities
- Provide objective, integrity-driven recommendations that improve customer outcomes and strengthen long-term relationships
- Maintain a consistent presence within assigned customer accounts through site visits, inspections, technical consultations, training, and troubleshooting support
- Support fired equipment assets throughout their lifecycle, including commissioning, optimization, maintenance planning, reliability initiatives, retrofits, upgrades, and end-of-life replacement planning
- Lead turnaround planning by identifying upcoming outages, conducting pre-turnaround inspections, developing equipment recommendations, and coordinating internal resources
- Anticipate customer needs through engagement, reliability discussions, turnaround planning, and long-range capital planning
- Capture and communicate Voice of Customer insights to influence product development, service offerings, business strategy, and customer engagement
- Drive territory growth through customer engagement, opportunity identification, and strategic account development
- Collaborate with Key Account Managers, Aftermarket Sales, Service, Engineering, and Operations teams
Requirements
- Experience with process burners, flares, thermal oxidizers, vapor combustors, boiler burners, or related fired equipment
- Experience building and growing customer relationships through direct engagement
- Ability to travel 50% to customer sites
- Valid driver’s license
- Ability to communicate technical information to a variety of stakeholders
- Legal authorization to work in Canada without requiring current or future visa sponsorship
- Bachelor’s degree in Mechanical, Chemical, or another relevant technical field preferred
- Experience supporting refinery or petrochemical turnarounds, outages, or reliability-focused initiatives preferred
- Experience conducting equipment inspections and developing technical recommendations preferred
- Hands-on experience commissioning, tuning, troubleshooting, or optimizing combustion equipment preferred
- Industrial sales, aftermarket sales, technical services, or account management experience preferred
- Experience influencing technical, operational, and commercial stakeholders preferred
- Experience using Salesforce CRM, including opportunity management and reporting preferred
Benefits
- Variable pay, issued as a monetary bonus or in another form
- Empowerment to make decisions and create value
- Work environment designed to support individual work and personal needs
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