Brand Director leading integrated campaigns, creative, media and brand governance for Manulife’s Canadian financial services business. Managing agencies, performance optimization and team development across Canada Segment marketing.
Responsibilities
Lead end-to-end execution of integrated, segment-wide brand campaigns
Translate brand and business strategy into audience-led, channel-connected campaign plans
Collaborate with Digital, Communications, Customer Care and business lines to deliver campaigns on-strategy, on-time and on-budget
Oversee campaign planning, production, delivery and in-market optimization
Lead the creative and content process from briefing and concept development through production and final delivery
Provide creative direction and uphold storytelling quality across consumer and intermediary channels
Partner with Digital, SEO and content teams on emerging discovery behaviours, including GEO
Lead integrated media campaign development and execution
Oversee campaign trafficking, launch readiness, performance and optimization
Manage creative, production and media agency, vendor and contractor relationships
Coordinate agency scope and budget management and evaluate partner performance
Own brand standards, governance frameworks, tools and education across Canada Segment touchpoints
Manage and protect brand intellectual property, trademarks, assets and usage rights
Track and report brand, media and campaign performance against KPIs and scorecards
Translate performance data into insights and recommendations for senior stakeholders
Champion experimentation, continuous improvement and innovative ways of working
Inspire, coach and develop direct reports and provide performance feedback
Model inclusive leadership and support team growth and engagement
Requirements
Undergraduate degree required; MBA or Master's degree preferred
Minimum 7 years of progressive experience in marketing and/or business management
Demonstrated experience leading integrated brand campaigns from planning through execution and optimization
Strong experience in brand management, creative and content oversight, and media campaign delivery
Proven track record of leading and developing teams in a fast-paced, matrixed environment
Experience managing creative, production and media agency partners, vendors, scopes and budgets
Ability to influence senior stakeholders and navigate complex cross-functional environments
Familiarity with localization or translation functions is an asset
Financial services experience is an asset
Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec
Strong understanding of paid media strategy, channel planning, campaign delivery and optimization
Strong project management, analytical, presentation and storytelling skills
Familiarity with AI-powered marketing tools and generative engine optimization (GEO)
Benefits
Incentive programs and incentive compensation tied to business and individual performance
Health insurance
Dental insurance
Mental health benefits
Vision coverage
Short- and long-term disability coverage
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days
Statutory leaves of absence
Flexible environment supporting well-being and inclusion
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