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About the role

  • Brand Director leading integrated campaigns, creative, media and brand governance for Manulife’s Canadian financial services business. Managing agencies, performance optimization and team development across Canada Segment marketing.

Responsibilities

  • Lead end-to-end execution of integrated, segment-wide brand campaigns
  • Translate brand and business strategy into audience-led, channel-connected campaign plans
  • Collaborate with Digital, Communications, Customer Care and business lines to deliver campaigns on-strategy, on-time and on-budget
  • Oversee campaign planning, production, delivery and in-market optimization
  • Lead the creative and content process from briefing and concept development through production and final delivery
  • Provide creative direction and uphold storytelling quality across consumer and intermediary channels
  • Partner with Digital, SEO and content teams on emerging discovery behaviours, including GEO
  • Lead integrated media campaign development and execution
  • Oversee campaign trafficking, launch readiness, performance and optimization
  • Manage creative, production and media agency, vendor and contractor relationships
  • Coordinate agency scope and budget management and evaluate partner performance
  • Own brand standards, governance frameworks, tools and education across Canada Segment touchpoints
  • Manage and protect brand intellectual property, trademarks, assets and usage rights
  • Track and report brand, media and campaign performance against KPIs and scorecards
  • Translate performance data into insights and recommendations for senior stakeholders
  • Champion experimentation, continuous improvement and innovative ways of working
  • Inspire, coach and develop direct reports and provide performance feedback
  • Model inclusive leadership and support team growth and engagement

Requirements

  • Undergraduate degree required; MBA or Master's degree preferred
  • Minimum 7 years of progressive experience in marketing and/or business management
  • Demonstrated experience leading integrated brand campaigns from planning through execution and optimization
  • Strong experience in brand management, creative and content oversight, and media campaign delivery
  • Proven track record of leading and developing teams in a fast-paced, matrixed environment
  • Experience managing creative, production and media agency partners, vendors, scopes and budgets
  • Ability to influence senior stakeholders and navigate complex cross-functional environments
  • Familiarity with localization or translation functions is an asset
  • Financial services experience is an asset
  • Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec
  • Strong understanding of paid media strategy, channel planning, campaign delivery and optimization
  • Strong project management, analytical, presentation and storytelling skills
  • Familiarity with AI-powered marketing tools and generative engine optimization (GEO)

Benefits

  • Incentive programs and incentive compensation tied to business and individual performance
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision coverage
  • Short- and long-term disability coverage
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Flexible environment supporting well-being and inclusion
  • Learning and career growth support

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$125,100 - CA$175,100 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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