Sales Director leading McLean & Company’s Canadian sales team. Managing eight sales representatives, driving quota attainment, coaching performance, and executing HR Acquire strategy.
About the role
- Manager leading Arc’teryx’s sales tools and technology ecosystem for global wholesale operations. Driving platform strategy, team development, vendor partnerships, and commercial process transformation.
Responsibilities
- Lead the global strategy, governance, and roadmap for sales tools and technology platforms supporting Wholesale and Commercial Operations
- Manage and develop a team responsible for platform administration, user support, system enhancements, and business process improvements
- Onboard and scale new business units within the online tool while partnering with technology for integration
- Partner with Sales, Product, Merchandising, Technology, and regional stakeholders to identify capability gaps and prioritize technology investments
- Collaborate with external vendors and internal technology teams to negotiate priorities, evaluate opportunities, and deliver platform enhancements
- Translate business requirements into scalable solutions improving operational efficiency, data quality, and user experience
- Drive adoption, change management, and communication plans
- Monitor platform performance, user feedback, and business outcomes for continuous improvement
- Establish governance frameworks, documentation standards, and operating procedures
- Lead cross-functional initiatives connecting commercial processes, technology solutions, and business objectives across regions and channels
- Develop long-term platform strategies for scalability, integration, automation, and reporting
- Lead implementation and integration of new technologies and capabilities
- Build relationships with external vendor partners
- Grow team capabilities through coaching, succession planning, and subject matter expertise development
Requirements
- You have completed a bachelor's degree in Business, Information Systems, Technology Management, Commerce, or a related discipline
- You have 7+ years of experience supporting business operations, commercial technology, sales enablement, business systems, program management, or a related field
- You have experience leading technology-enabled business initiatives from strategy, concept through implementation and adoption
- You have experience managing people and developing high-performing teams
- You have experience managing third-party vendors, technology partners, and strategic business relationships
- You possess strong business acumen and can connect technology investments to measurable business outcomes
- You have strong project and program management capabilities, including managing competing priorities across multiple initiatives
- You are highly effective at translating complex business requirements into practical and scalable solutions
- You have strong analytical skills and use data to inform decisions
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
- Candidates must be eligible to work in Canada
Benefits
- Extended health, dental, and vision coverage
- Mental health support
- Fertility benefits
- Gender-affirming care
- 24/7 Employee Assistance Program (EAP)
- RRSP matching
- Eligibility for Arc'teryx Annual Incentive Plan
- Access to Employee Stock Purchase program (ESPP) where applicable
- Paid time off
- Wellness time
- No Wasted Day program (dedicated paid days to get outside & explore)
- Parental leave top-up
- Nesting period for new parents
- Professional development opportunities
- Arc'teryx Academies (outdoor skill-building events)
- Employee Belonging Councils
- Employee discounts
- Pro Deals (exclusive discounted pricing on gear)
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