Account Executive driving upsell and cross - sell growth for Clio’s legal AI and software ecosystem. Advising existing customers through demos, negotiation, forecasting, and deal closure.
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Account Executive, Strategic, Customer Sales
Posted 7 hours ago
About the role
- Strategic Account Executive growing Clio’s legal AI platform through customer upselling and cross-selling. Advising law firms, managing complex sales cycles, and closing technology deals.
Responsibilities
- Upsell and cross-sell Clio’s full suite of solutions
- Convert qualified opportunities using telephone, email, and product demonstrations
- Use Salesforce.com to prioritize, organize, and set appointments for qualified leads and opportunities through View, Tasks, and Calendar
- Monitor key metrics, including qualified leads and conversion rates at various funnel stages through paid accounts
- Collaborate with Support, Account Managers, SDRs/BDRs, Customer Success Managers, and Sales Engineers to provide customer solutions
- Forecast, negotiate, and close deals
- Develop business cases for customers
- Hunt and prospect into existing customer accounts
- Pass client feedback and feature requests to product teams and facilitate meetings regarding potential product enhancements
- Develop and execute strategic account plans to ensure client satisfaction, retention, and growth
Requirements
- Minimum 4 years of sales experience, including closing deals
- 3 years of experience working in SaaS or other technology companies
- Experience working complex deal cycles with high-leverage customers
- Knowledge and passion for technology and cloud-based products
- Previous experience running demos
- Cold calling skills
- Experience using tools such as Salesforce, Salesloft, ZoomInfo, SalesNav or similar is a plus
- Demonstrate a keen interest in improving your craft by using AI
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
- Uncapped commissions
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