Patient Scheduler coordinating appointments, insurance verification, and patient access for IKS Health’s healthcare provider solutions. Remote bilingual role supporting efficient scheduling and revenue cycle operations.
FC
Senior Investigator, Customer Diligence Centre – Bilingual
Posted 3 days ago
About the role
- Senior investigator leading complex fraud and financial-crime cases for FCC, a Canadian agriculture financing Crown corporation. Managing evidence, reporting, law-enforcement collaboration, and anti-fraud guidance.
Responsibilities
- Plan, conduct and report on complex investigations involving suspected fraud and other criminal concerns
- Prioritize investigation activities and develop investigation plans based on risk and case complexity
- Collect, preserve and evaluate evidence while maintaining chain-of-custody requirements
- Document investigation findings and provide expertise related to criminal and law enforcement matters
- Collaborate with internal teams, law enforcement agencies and industry peers to support investigations and information sharing
- Provide coaching, guidance, anti-fraud education and investigative support across the organization
- Independently manage multiple complex investigations
- Recommend improvements to organizational processes
Requirements
- A bachelor’s degree in business, finance or police studies
- Minimum five years of commercial crime experience with a financial institution, police force in progressively responsible roles, or senior security positions (or an equivalent combination of education and experience)
- Extensive knowledge of investigation techniques and reporting best practices
- Proven expertise in conducting complex investigations involving financial fraud, money laundering risks or related criminal activity
- Demonstrated proficiency with standard computer software and applications used to support investigations and reporting
- Strong understanding of the legal system and law enforcement environment
- Intermediate proficiency in both official languages (English and French)
- Knowledge of the judiciary system, including criminal and civil processes
- Knowledge of rules regarding the admissibility of evidence
- Thorough knowledge of criminal, federal and provincial statutes and regulations across Canada
- Certified Fraud Examiner (CFE) designation
Benefits
- Competitive total rewards packages
- Market-aligned and performance-based salary and incentive programs
- Flexible and comprehensive group benefit and savings plans
- Well-being support through benefits and wellness programs
- Purpose-driven work
- Learning and development opportunities
- Hybrid work options
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