Associate Sales Development Manager leading outbound SDRs for Motive's AI - powered fleet - management platform. Coaching teams, improving meeting quality, and driving qualified pipeline.
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Sales Development Representative, Account Expansion – Existing Customers
Posted 4 days ago
About the role
- Sales Development Representative driving upsell and adoption of Granum’s landscaping and arborist software ecosystem. Building expansion pipeline for invoicing and payments among existing customers.
Responsibilities
- Call existing customers to identify and qualify expansion opportunities
- Upsell and cross-sell invoicing and payments products
- Drive adoption among clients who have not activated key Granum features
- Qualify and book expansion meetings for the Customer Success team
- Build pipeline from the existing customer base
- Conduct high-volume, phone-first outreach supported by email and sequences
- Partner with the Payments team and Customer Success to identify expansion signals
- Coordinate warm handoffs
- Track activity, pipeline, and outcomes accurately in Salesforce
- Maintain knowledge of invoicing and payments products and handle common objections
- Share effective messaging, customer objections, and conversion insights
- Help create the playbook for messaging and Customer Success handoffs
Requirements
- Previous experience in sales, customer success, or account management, especially upsell or expansion conversations
- Personable, energetic, and enjoys talking to people
- Natural conversationalist able to move from small talk to business conversations
- Goals-oriented and motivated by hitting numbers
- Organized and disciplined for high-volume outreach
- Ability to work in a fast-paced, collaborative environment and take feedback
- Ability to learn products quickly and speak about them confidently
- Interest in building a sales career
- Experience selling payments solutions to SMBs is a plus
- Experience selling into the green industry is a plus
- Must have proper work authorization to work for any employer in Canada or the U.S. without company sponsorship
Benefits
- Comprehensive medical, dental, and vision coverage with multiple plan options for U.S. employees
- HSA/FSA accounts, disability and life insurance, and more for U.S. employees
- Employer-funded HSA-based benefits plan with drug, dental, and mental health coverage for Canada-based employees
- 401(k) matching for U.S. employees
- RRSP matching for Canada-based employees
- Tailored career development conversations
- Support for tools, courses, and resources for professional growth
- Unlimited Paid Time Off
- Paid company holidays
- Company-wide winter break from December 24 to January 1
- Collaborative, supportive team culture
- Work authorization support is not sponsored; candidates must have authorization without sponsorship
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